Complex care data platform

Record every moment of complex care, securely

A support worker checking the Complex Care App on their phone
Every visit, every moment - properly recorded.

Capture behaviours, incidents and support notes for the people you care for, the moment they happen - encrypted, organised, and instantly visible to your whole team.

Who it's for

Built for every part of complex care

The same secure system, whether you call the person you support a participant, a student, a resident or a patient.

A young person in a wheelchair outdoors

Disability

Support coordinators and providers recording behaviours, incidents and daily support for every participant they manage.

An aged care worker helping a resident walk with a frame, in a shared lounge room

Aged Care

Residential and in-home aged care teams keeping one accurate, shared record for every resident in their care.

A teacher addressing a classroom of students, seen from the back of the room

Schools

Education support staff logging behaviour, therapy and wellbeing notes for students with additional needs.

A clinician working on a laptop, with a padlock icon over the screen representing encrypted records

Medical

Clinical and allied health teams recording patient observations securely, visible to the whole team in real time.

What your complex care team gets

One secure system for recording, organising and sharing data on the people you support.

A support worker helping a participant with an exercise at home

Record events instantly

Capture behaviours, incidents and support notes the moment they happen, from any device.

A participant using a tablet at home

Encrypted participant data

Each person's data is protected by their own encryption key, so records stay unreadable without it - even with direct access to the database.

A doctor reviewing patient data on a tablet in a hospital setting

Real-time visibility

Care coordinators and support workers are notified the moment something new is logged for someone in their care.

A participant enjoying time outdoors

Secure personal access

Each participant gets their own unique, checksum-verified link to their own record - nothing shared, nothing guessable.

See it in action

The real app, on a real phone

No mockups - this is exactly what a support worker sees.

The app's home screen, showing locations like House, Car, Medication and Community
Every location, one tap away
A location's events, showing icons like Undressing, Requesting Drive and Shower/Bath
Every event, ready to tap
Logging an Undressing event, with the date, time and a few short fields ready to confirm
Log it in seconds
The Reporting heading, showing events like Sleep, Car Odometer and Harness On/Off
Reports in a couple of taps

How it works

From signup to your first record, in four steps.

  1. 1

    Sign up instantly

    Enter your name and email address for instant signup.

  2. 2

    Check your email

    Look for the "Add a Participant" link in your welcome email.

  3. 3

    Add your participants

    Enter the first name and initial of each participant, one at a time.

  4. 4

    Get their secure app link

    Check your email for a secure link to the app for each participant.