Every visit, every moment - properly recorded.
Complex care data platform
Capture behaviours, incidents and support notes for the people you care for, the moment they happen - encrypted, organised, and instantly visible to your whole team.
Instant
Behaviours, incidents and support notes are logged the moment they happen, from any device.
Encrypted
Every participant's data is protected by its own encryption key, not shared secrets.
Connected
Support workers, coordinators and families are all kept automatically up to date.
See it in action
A short walkthrough of how Complex Care App helps you record and manage complex care data.
One secure system for recording, organising and sharing data on the people you support.
Capture behaviours, incidents and support notes the moment they happen, from any device.
Each person's data is protected by their own encryption key, so records stay unreadable without it - even with direct access to the database.
Care coordinators and support workers are notified the moment something new is logged for someone in their care.
Each participant gets their own unique, checksum-verified link to their own record - nothing shared, nothing guessable.
What the people around each participant - not just the organisation - actually notice day to day.
"I can log a behaviour or incident the second it happens, right from my phone - nothing gets forgotten by the end of a shift."
"I can see what's happening across every person's file in one place, instead of chasing paper notes from a dozen different workers."
"Knowing my son's day-to-day support is recorded properly, and that I can see it, gives me real peace of mind."
"We went from folders of loose notes to one secure, always-current record for every person we support."
From signup to your first record, in four steps.
Look for the "Add a Participant" link in your welcome email.
Enter the first name and initial of each participant, one at a time.
Check your email for a secure link to the app for each participant.
Pricing
You'll receive a tax invoice for $499 per participant, which can be claimed against their NDIS plans.
Instant signup
Just your organisation name and email - that's it. We'll set up your account and email you as soon as it's ready.